AFTER SALES SUPPORT
We have a warranty/servicing contract with LaNordica & Extraflame. We carry out annual servicing of all :
- Pellet boilers
- Room heaters
The installation of the product must be performed by an authorised technician, who will assume the entire responsibility for it and for its efficient operation. EXTRAFLAME & LaNordica declines any responsibility if these conditions are not met.
Spare Parts LaNordica & Extraflame
Totally Sustainable can supply any parts for any LaNordica wood product or Extraflame pellet product, subject to availability.
The parts will be ordered directly from Italy, so may take up to 15 days to arrive. Please telephone with your make, model and date of purchase for a competitive quote.